Repair We understand how attached you become to your favourite pair of Birkenstocks. That’s why we provide a specialised repair service to prolong the life and comfort of your shoes.
We offer a number of services to ensure the continued best comfort and value for money. Turn around time for repairs will vary at different times of the year. Ask your retailer for the current turn around time when you drop your shoes off for repair.
As people’s feet differ, so too does the wear of their Birkenstocks. For those who wear the heels and tips of their shoes first, heel and toe tab replacements are available. These should be replaced before the sole begins to wear away at the cork footbed. For those who are particularly hard on their heels, hardwearing heel tabs are also available. These are best done when the soles are still relatively new to further extend the life of your shoes. When the soles are worn evenly (i.e. when the tread pattern of the soles can no longer be seen) it is time for a complete sole replacement. Sole replacements are available for sandals as well as shoes.
Birkenstocks with an exposed cork footbed, may require cork repair due to general wear over time. This is achieved by using heat-moulded cork, which we re-build and grind back to the original shape of the footbed. To extend the life of your cork footbed we suggest you maintain the light covering of cork sealant around the edge, which protects the cork from the elements and prevents it from drying out. (Cork Life will be available shortly online)
Please note that both the footbed and soles of Birkenstock shoes can be damaged by exposure to extreme heat and water. Do not leave them in a hot car in summer, and if they become wet, dry them out slowly, away from direct heat, never directly in front of a heater.
Birkenstock Australia is NOT open to the general public.
Repairs must be taken in to The Birkenstock Boutique Melbourne, The Birkenstock Clearance Centre St. Kilda or The Birkenstock Boutique Canberra.
For more information call 1800 623 423.
Alternatively, take your repairs to a Birkenstock repairer near you who uses original Birkenstock materials:
VICTORIA: Orthopaedic Shoe Services 7 Bainbridge Court CARRUM DOWNS VIC 3201 T: (03) 9786 1483 F: (03) 9786 1483 | Cobblers of Kew 2 Walpole Street KEW VIC 3101 T: (03) 9853 9235 F: (03) 9841 4709 | Aris Shoes 3b Armstrong Street MIDDLE PARK VIC 3206 T: (03) 9696-4898 F: (03) 9696-4898 | Frankston Orthopaedic Services 23 Dandenong Road East FRANKSTON VIC 3199 T: (03) 9770-0611 F: (03) 97700177 | | Town and Country Cobbler Shop Waurn Ponds Shopping Centre Pioneer Road, WAURN PONDS VIC 3221 T: (03) 5244-0999 | Urban Sole Shoe Repairs 2/338 Main Road West ST ALBANS VIC 3021 T: (03) 9366 -1319 | Evans Leather Restorations 148-150 Elizabeth Street, Royal Arcade MELBOURNE VIC 3000 T: (03) 9650-2405 F: (03) 9650-7754 | Condello's Shop 8 , Barkly Square, BRUNSWICK VIC 3055 T: (03) 9387-8286 F: (03) 9387-8286 | | Mario Solomino Footwear and Repairs 31 Reid St. WANGARATTA VIC 3677 T: (03) 5721-8985 | Sturt St Cobbler 113 Sturt St. BALLARAT VIC 3350 T: (03) 5331 8543 | | Mark’s Service Depot Shop P9, Southgate Ave. SOUTHBANK VIC 3006 T/F: 03 9682 9333 | Simon’s Shoe Repairs Shop 13, 500 Collins Street MELBOURNE VIC 3000 T/F: 03 9614 3313 | | Williamstown Shoe Repairs 57 Ferguson St WILLIAMSTOWN VIC 3016 T: 03 9397 8933 | | NEW SOUTH WALES:
Birkenstock Clinic APPOINTMENT IS NECESSARY NORTH NARRABEEN NORTHERN BEACHES NSW T: (02) 9913-3033 E: birkenstockclinic@westnet.com.au | Birkenstock Soul Pty Ltd 434 Parramatta Road PETERSHAM NORTH NSW 2049 T: (02) 9518-1311 F: (02) 9518-1322 | Sole Brothers Footwear Cnr Johnson & Lawson Streets BYRON BAY NSW 2481 T: (02) 6685-8598 | Carl's Shoe Repairs Shop 9, 880 Military Road MOSMAN NSW 2088 T: (02) 9960-3168 | Betta Shoe Repairs Hunter St . Mall NEWCASTLE NSW 2300 T: (02) 4929-6819 | Wynyard Shoe Services 11-16 Hunter Arcade 301 George St. Wynyard NSW 2000 T: (02) 9290-2346 | | Deans Shoes and Keys Centro Lavington Shopping Centre LAVINGTON NSW 2641 T: (02) 6040-3193 | John Taylor Shoe Repairs Shop 11/200 Pacific Highway CHARLESTOWN NSW 2290 T : (02) 4943-6461 | Robment Pty Ltd Unit 11/77 Newton Road WETHERILL PARK NSW 2164 T: (02) 9756-1970 F: (02) 9756-0270 M: 0413 511 968 Info@ajroland.com.au | | QUEENSLAND: | Joe's Shoe Repairs 28 Eva St. COOPAROO QLD 4151 T: (07) 3342-1525 Postal Service available: please contact John on (07) 3342-1525 | Buderim Shoe Repairs Shop 13, Buderim Mall 86 Burnett Street BUDERIM QLD 4556 Phone: (07) 5456-1618 | | Sole Saver Shop 12, Anzac Square Arcade 200 Adelaide St. BRISBANE QLD 4000 T: (07) 3220-2223 | A Load Of Old Cobblers Shop 4/2713 Main Place, BROADBEACH OLD 4218 T: (07) 5570-1091 | Engraving Plus Chermside/Craig’s Cobbler Shop 208A Westfield Shopping Town Cnr Gympie & Hamilton Roads CHERMSIDE QLD 4032 T: (07) 3359-0871 | Kwik Smart Shoe Repairs Shop 14 ASunny Park Shopping Centre Cnr Mains Rd & McCullough St SUNNY BANK QLD 4109 T: (07) 3344-6066 | | Marc’s Dunrite Services Shop 21 c Big B Arcade James St BURLEIGH HEADS QLD 4220 T: (07) 5576-4988 | Birkis Footwear Shop 12 C+D 2 Parkyn Court TEWANTIN QLD 4565 T: (07) 5447-1446 F: (07) 5447-1446 | Jannusch Shoe Repairs 221 Margaret Street TOOWOOMBA QLD 4350 T: (07) 4632-8163 | Heel & Sole Man Shop 2B, 686 Sherwood Rd SHERWOOD QLD 4075 T: (07) 3278 2488 | | Heel & Sole Man Shop 20A, Arndale Shopping centre Cinderella Drive SPRINGWOOD QLD 4127 | | SOUTH AUSTRALIA: Birkenstock @ Lana Lang Shop 32, Eastern Walkway Central Market, Gouger Street ADELAIDE SA 5000 T: (08) 8212-4633 F: (08) 8231-4435 | Beaudelle Shoe Repairs 30 Adelaide Arcade ADELAIDE SA 5000 T: (08) 8223-6263 | | Stirling Shoe Repairs Shop 17, 55 Mt. Barker Road STIRLING SA 5152 T: (08) 8339 6868 | Arcade Cobblers & Locksmiths 42 Adelaide Arcade ADELAIDE SA 5000 T: (08) 8223 2796 | Burnside Shoe Repairs & Trophies Shop 8, Burnside Plaza 453 Port Rush Road GLENSIDE SA 5043 T: 08 8379 9822 | Blackwood Boot &Shoe Repairs Shop 2 , Savings & Loans Arcade 370 Sheperds Hill Road BLACKWOOD SA 5051 T: 08 8278 7110 F: 08 8383 7241 | Lisa’s Shoe Sales 480 Payne ham Road GLYNDE SA 5074 T: 08 8337 4025 F: 08 8337 5090 E: dallimports@optusnet.com.au | | TASMANIA: Birkenstock Studio Shop 1, 138 Collins Street HOBART TAS 7000 T: (03) 6224-7688 F: (03) 6224-7688 | | | | | WESTERN AUSTRALIA: Soi Duong 146 William Street PERTH WA 6000 T: (08) 9481 8747 F: (08) 9321 2428 | Bag and Sole 180 Rokeby Road, Shop 9 Crossway Shopping Crt, SUBIACO WA 6008 T: (08) 9381 4949 F: (08) 9381 4949 | | Perth Surgical Shoemakers & Wembley Shoes The Footwear Specialists 342 a Cambridge Street, WEMBLEY WA 6014 T: (08) 9387-5507 F: (08) 9383-7375 E: andries@vantonder.com | WA Specialised Footwear 6 Gilbank Crescent KINROSS WA 6028 M: 0433466189 E: gbtippett@bigpond.com.au | | | | |