Have a question?
We love hearing from our customers. If you have a question, or just want to tell us how much you love your Birkenstocks, fill out the form below and one of our team will get back to you.
If you are enquiring about a product, please also include the size and width you are looking for.
Contact head office
Phone 1800 623 423
Monday - Friday, 9:00am - 5:00pm
Contact a store
113-115 Queens Parade
Before you contact us, check to see if we’ve already answered your question on our FAQs Page.
Welcome to the Birkenstock Size Assistant!
+ 2 pieces of A4 paper
+ A fine-tipped pen or pencil
Place the sheets of paper on the floor. Stand straight on the paper with your heels against the wall.
Measure the width by marking the outermost points at the left and right side of the balls of your feet.
Measure the length by marking the longest toe of each foot.