Have a question?

We love hearing from our customers. If you have a question, or just want to tell us how much you love your Birkenstocks, fill out the form below and one of our team will get back to you.

If you are enquiring about a product, please also include the size and width you are looking for.

Contact details

Contact head office

Phone 1800 623 423

Opening hours

Monday - Friday, 9:00am - 5:00pm

Contact a store

Find a store

Head Office

Birkenstock HQ

113-115 Queens Parade

Clifton Hill

Victoria 3068


Before you contact us, check to see if we’ve already answered your question on our FAQs Page.

View Help & FAQs

Contact form

Size assistant

Welcome to the Birkenstock Size Assistant!

Let us help you find the size you’ll be most comfortable in.
Approx time to complete: 5 minutes
Or see what a good Birkenstock fit looks like

Your recommended Birkenstock size is

Measuring Tips

Measuring Tips

We recommend using a pencil or a ballpoint pen.

A thick pen can distort the result.

It’s best to measure your feet in the evening as they may expand during the day.