Resole
If you’ve worn down the tread on your favourite sandals, we can replace the sole. You can choose a classic EVA sole or a Supergrip option.
Why we repair (and you should too)
By repairing worn Birkenstocks, our workshop keeps on average 3713 pairs out of landfill each year.
By maintaining and repairing your Birkenstocks, you can greatly extend the life of your shoes, which is kinder for both the environment and your wallet!
Almost all Birkenstock styles can be repaired by our skilled technicians at our in-house workshop.
Common Repairs
These are the most common repairs we offer, but if you have a specific request, you can let us know using our contact form below. Please note, we are located in Australia, and cannot assist with repairs internationally.
Toe Piece Repair
Over time, toe loop straps can wear thin, or sometimes even come unstuck. This can be easily repaired
or reglued in our workshop. Plastic toe piece posts are also replaceable.
Cork Repair
Heat moulded cork and latex is used to patch and refill parts of the cork footbed that over time have cracked or crumbled.
Buckle Replacement
We use genuine Birkenstock buckles to replace old, corroded or broken buckles on your favourite sandals. Enquire with our workshop if you would like a different colour or type of buckle.
Leather Patch
Have you let your soles wear through the cork and into the leather of the upper? Not to worry, we are able to patch leather that is worn through to enable a solid repair. Leather patching is sometimes useful to reinforce buckles or rivets that have torn through the leather upper, or if a naughty puppy has chewed your favourite sandals.
Dog Chew Repair
Some puppies just love Birkenstocks! Has your dog chewed your favourite sandals? Contact us to see what we can do to help, it’s not always possible, but often amazing what our talented workshop staff can do to keep your favourites (or your pup’s favourites!) on your feet for longer.
Recycle – Footbed Unit Replacement
A recycle retains the original upper (straps and buckles) of
the shoe, replacing the entire cork footbed, liner, and sole. Perfect if you
have an older discontinued style you would love to continue wearing.
Our Workshop
Our Workshop
Our workshop is operated by a small team of highly skilled technicians, and is located in our Clifton Hill flagship store.
We use Birkenstock replacement parts for all repairs, and reuse and recycle leather, buckles, and other components to ensure as little waste as possible.
Care to Repair
Care to Repair
If your Birkenstocks are used and cared for properly, you will enjoy them for a very long time.
However, some product components are subject to normal wear and tear: This is particularly true for soles as well as for movable shoe components, such as straps, hook-and-loop fasteners and zippers.
But if something does break, you don’t have to part with your favourite shoes. Most of our products can be repaired.
All you need to do is email our workshop using our contact form.
Request a repair
1
Fill out the form below
We’ll either call or email you with a cost estimate, and send you information on the next steps.
2
Send them to us
Follow the steps to send them to the address provided, or drop them into our Melbourne Workshop.
3
Repair confirmation
The workshop will be in touch to confirm necessary repairs and provide you a final cost.
4
Enjoy your beloved Birks!
We will send your shoes back to you as soon as repairs are completed. Enjoy!
Authorised Birkenstock Repairers
A Class Shoe Repairs
34 Grote Street,
Adelaide,
SA 5000
08 8231 6722
Arcade Cobblers
41 Adelaide Arcade,
Adelaide,
SA 5000
08 8223 2796
Birkenstock Soul
434 Parramatta Rd,
Petersham,
NSW 2049
02 9518 1311
Birkis Footwear
2 Parkyn Ct,
Tewantin,
QLD 4565
07 5447 1446
Blackwood Boot & Shoe Repairs
Shop 2, 370 Shepherds Hill Road,
Blackwood,
SA 5051
08 8278 7110
Condello's Shoe Repairs
Shop E7 Barkly Square,
Brunswick,
VIC 3056
03 9387 8286
Glenferrie Shoe Repairs
Shop 8, 675 Glenferrie Road,
Hawthorn,
VIC 3122
03 9818 8603
Heel & Sole Man
11B/255 Queen St,
Brisbane City,
QLD 4000
07 3229 8535
Icon Footwear
117 Collins Street,
Hobart,
TAS 7000
03 6224 7688
Ideal Shoe Store
174 Hutt Street,
Adelaide,
SA 5000
08 8223 4017
Jannusch Shoe Repairs
347 Ruthven Street,
Toowoomba,
QLD 4350
07 4632 8163
Joe's Boots Kingston
2/33 Jardine Street
Kingston,
ACT 2604
02 6295 6162
Joe's Shoe Repairs
28 Eva Street,
Coorparoo,
QLD 4151
07 3342 1525
Manfred's Shoe Lounge
62 Errol St,
North Melbourne,
VIC 3051
03 9329 0715
SoleHeeled
Shop 1A, 3 Martin Place,
Sydney,
NSW 2000
0481 615 000
The King of Sole
Shop 1, 265 Canning Highway,
Palmyra,
WA 6157
0400 121 835
Williamstown Shoe Repairs
100 Ferguson Street,
Williamstown,
VIC 3016
03 9397 8933
Please note, the cost of repairs may vary from workshop to workshop. Please contact the authorised repairers directly for more information on their services.
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Size assistant
Welcome to the Birkenstock Size Assistant!
Let us help you find the size you’ll be most comfortable in.
Approx time to complete: 5 minutes
OR
Or see what a good Birkenstock fit looks like
Watch fitting video
You’ll need:
+ 2 pieces of A4 paper
+ A fine-tipped pen or pencil
Approx time to complete: 5 minutes
Measuring tips
Step One
Measuring tips
Place the sheets of paper on the floor. Stand straight on the paper with your heels against the wall.
Measuring tips
Step Two
Measuring tips
Measure the width by marking the outermost points at the left and right side of the balls of your feet.
Measuring tips
Step Three
Measuring tips
Measure the length by marking the longest toe of each foot.
Measuring tips
Your recommended Birkenstock size is
Start again
HELP
Measuring Tips
Close tips
Measuring Tips
We recommend using a pencil or a ballpoint pen.
A thick pen can distort the result.
