Extremely high demand for Birkenstock products and impacts from Covid-19 on global supply chains has had a significant effect and delay on summer stock delivery. Our local delivery partners have advised that there is still congestion in the Australian freight networks and there are ongoing delays for expected shipping times.

Care and Repairs

Caring for your Birkenstocks

As people's feet differ, so too does the wear of their Birkenstocks. For those who wear the heels and tips of their shoes first, heel and toe tab replacements are available. These should be replaced before the sole begins to wear away at the cork footbed. For those who are particularly hard on their heels, hardwearing heel tabs are also available. These are best done when the soles are still relatively new to further extend the life of your shoes. When the soles are worn evenly (i.e. when the tread pattern of the soles can no longer be seen) it is time for a complete sole replacement. Sole replacements are available for sandals as well as shoes.

Birkenstocks with an exposed cork footbed, may require cork repair due to general wear over time. This is achieved by using heat-moulded cork, which we re-build and grind back to the original shape of the footbed. To extend the life of your cork footbed we suggest you maintain the light covering of cork sealant around the edge, which protects the cork from the elements and prevents it from drying out.

Please note that both the footbed and soles of Birkenstock shoes can be damaged by exposure to extreme heat and water. Do not leave them in a hot car in summer, and if they become wet, dry them out slowly, away from direct heat, never directly in front of a heater.

Please see below to find a Birkenstock repairer or drop off point for repair near you.

For care tips and material information please download this pamphlet.Care Tips