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Home | FAQs | How long will it take my order to arrive?
How long will it take my order to arrive?
Birkenstock.com.au generally dispatches orders within 1-2 working days. However, during busy periods such as the lead up to Christmas and summer holidays and Easter holidays it may take up to 4 business days to dispatch. Please note we do not ship on weekends or public holidays. Normally, delivery times after dispatch vary from next day delivery for some capital cities, to 3-5 days for rural areas, and up to a week for remote locations. Delivery times are estimated and not guaranteed. Shipment is via Australia Post. If you require assistance to track your parcel after it has dispatched, please contact Australia Post with your tracking number ready or contact our customer service team with your order details.
Size assistant
Welcome to the Birkenstock Size Assistant!
Let us help you find the size you’ll be most comfortable in.
Approx time to complete: 5 minutes
OR
Or see what a good Birkenstock fit looks like
Watch fitting video
You’ll need:
+ 2 pieces of A4 paper
+ A fine-tipped pen or pencil
Approx time to complete: 5 minutes
Measuring tips
Step One
Measuring tips
Place the sheets of paper on the floor. Stand straight on the paper with your heels against the wall.
Measuring tips
Step Two
Measuring tips
Measure the width by marking the outermost points at the left and right side of the balls of your feet.
Measuring tips
Step Three
Measuring tips
Measure the length by marking the longest toe of each foot.
Measuring tips
Your recommended Birkenstock size is
or
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HELP
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Measuring Tips
Close tips
Measuring Tips
We recommend using a pencil or a ballpoint pen.
A thick pen can distort the result.
