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How to reuse the shipping box


All orders placed on birkenstock.com.au are shipped inside a reusable box. If you need to return your item/s to us, minimise waste by following the instructions below on to reuse the box:

Reusing the Birkenstock Australia postage box complete

  • Step 1: Lift and move the right hand portion of the box in a twisting motion, the long edge should lay above the middle of the main portion.

Reusing the Birkenstock Australia postage box folding step 1

  • Step 2: If you are shipping a smaller item, tabs can be used to fill gaps, this will help avoid movement once the sides are folded down.

Reusing the Birkenstock Australia postage box folding step 2

  • Step 3: One the boxed is all folded, you can use tape to hold it closed.

Reusing the Birkenstock Australia postage box folding step 3

  • Step 4: Before sending your return, be sure to clearly write your order number on the top of the box.

Reusing the Birkenstock Australia postage box folding step 4

Size assistant

Welcome to the Birkenstock Size Assistant!

Let us help you find the size you’ll be most comfortable in.
Approx time to complete: 5 minutes
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Or see what a good Birkenstock fit looks like

Your recommended Birkenstock size is

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Measuring Tips

Measuring Tips

Birkenstock Australia size assistant tip

We recommend using a pencil or a ballpoint pen.

Birkenstock Australia size assistant width measurement marking

A thick pen can distort the result.

It’s best to measure your feet in the evening as they may expand during the day.