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What does return eligibility mean?


To be eligible for return, all products must be in their original condition and packaging. That means that they must be in new, unused, and unworn condition.


If the product shows any signs of wear, the return will not be accepted. For example, sweat or dirty marks on the suede lining of the footbed, sand or dirt in the grooves of the sole, scuffed uppers etc. (Faulty items exempt).


Due to hygiene reasons, we do not accept returned socks and hosiery if removed from the packaging.


Please read our Returns Policy for further information on returning online orders.