Shipping & Returns

Shipping & Returns Menu

Shipping:

FREE express shipping on all orders over $50.00 Australia-wide.
Orders under $50.00 will have a flat rate express shipping cost of $15.00.

Returns:

Change of mind? Returns are accepted within 30 days of receiving the item.
Return shipping is at the customer's expense.
Returned items must be unworn in original packaging and meet our return conditions.

Visit our Shipping Policy and Returns Policy for full details.

Size assistant

Welcome to the Birkenstock Size Assistant!

Let us help you find the size you’ll be most comfortable in.

Approx time to complete: 5 minutes

Or see what a good Birkenstock fit looks like

Watch fitting video

You’ll need:

+ 2 pieces of A4 paper

+ A fine-tipped pen or pencil

Approx time to complete: 5 minutes

Measuring tips

Step One

Measuring tips

Place the sheets of paper on the floor. Stand straight on the paper with your heels against the wall.

Measuring tips

Step Two

Measuring tips

Measure the width by marking the outermost points at the left and right side of the balls of your feet.

Measuring tips

Step Three

Measuring tips

Measure the length by marking the longest toe of each foot.

Measuring tips

Enter your measurements

Left Foot

Right Foot

Age

Adult Child

Our size assistant wasn’t able to find a size for the measurements provided. You may be between sizes or might like to double check your measurements and try again. You can also:

Read our size guide and check your measurements in our size chart
Contact us with your measurements for fitting advice
Find a stockist to be fitted in person

Your recommended Birkenstock size is

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