Holiday Shipping Times and Returns Information

For delivery before Christmas, please ensure you have placed your order on or before Tuesday the 11th December. Orders placed after this date may be subject to peak season delays. Shipping at this time goes express but can take 72 hrs or more from despatch. An extended return period applies for all orders placed in December, you will have 6 weeks from when you receive your parcel, to return to us for a refund or exchange. Returns must be in their original and unworn condition with their box. For return authorisation contact

Please note the online office is closed weekends and public holidays. During the holiday season it may take us more than 24 hrs to reply to enquiries.

Our Stores

Our stores

This website is owned and operated by Birkis 4 U Pty Ltd of 113-115 Queens Parade, Clifton Hill Victoria 3068 Australia trading as Birkenstock Boutique. Birkis 4 U Pty Ltd originally opened the Birkenstock Boutiques in Melbourne and Canberra in 1993 and 1997 respectively. Our third store, Birkenstock Boutique HQ opened in June 2013. Sadly, after eighteen years the Birkenstock Boutique Canberra store closed in April 2015 and the following year in April 2016 we moved the original Birkenstock Boutique Melbourne from the Centre Way Arcade on Collins Street  across the road to  St Collins Lane at 260 Collins St Melbourne. In December 2016  we opened our newest store Birkenstock Boutique Doncaster at Westfield Doncaster.

Stores in other cities trading under the name Birkenstock Boutique are in NO WAY associated with Birkis 4 U Pty Ltd, any of its stores or this website.


Birkenstock HQ (pictured)

Shop 113-115 Queens Parade
Clifton Hill 3068
T: (03) 9948 7811

Store  Christmas Trading Hours

Monday - Friday : 9.30am -5.30pm

Saturday : 10:00 - 5.00pm

Sunday : 10:00 - 4.00pm ( Up until Christmas only, afterwhich Sundays will resume closure)

Public Holidays: Closed

The above premises combines Head Office, Retail Store, Online Store and Repair Workshop.


Birkenstock Boutique St. Collins Lane

Shop 103/260 Collins Street
Melbourne VIC 3000
T: (03) 9948 7840

Store Christmas Trading Hours

Monday 17th Dec - Friday 21st Dec: 10.00am - 7.00pm

Saturday 22nd Dec: 10.00am - 7.00pm

Sunday 23rd Dec: 10.00am - 6.00pm

Monday 24th Dec: 10.00am - 6.00pm

Tuesday 25th Dec: CLOSED

Wednesday 26th Dec: 10.00am - 5.00pm

Thursday 27th Dec: 10.00am - 7.00pm

Friday 28th Dec: 10.00am - 7.00pm

Saturday 29th Dec: 10.00am - 6.00pm

Sunday 30th Dec: 10.00am - 5.00pm

Monday 31st Dec: 10.00am - 6.00pm

Tuesday 1st Jan: 10.00am - 5.00pm

Public Holidays: Closed on Good Friday,  ANZAC Day, Christmas Day.




Birkenstock Boutique Doncaster

Westfield Doncaster
Shop 1052
619 Doncaster Road
Doncaster VIC 3108
T: (03) 9948 7870

Store Christmas Trading Hours

Saturday 15th Dec – Wednesday 19th: 9.00am - 6.00pm

Thursday 20th Dec: 9.00am – 10.00pm

Friday 21st Dec: 9.00am - 10.00pm

Saturday 22nd Dec: 9.00am - 6.00pm

Sunday 23rd Dec: 9.00am - 6.00pm

Monday 24th Dec: 9.00am - 6.00pm

Tuesday 25th Dec: CLOSED

Wednesday 26th Dec: 10.00am - 5.00pm

Thursday 27th Dec: 9.00am – 9.00pm

Friday 28th Dec: 9.00am - 9.00pm

Saturday 29th Dec: 9.00am - 6.00pm

Sunday 30th Dec: 10.00am - 5.00pm

Monday 31st Dec: 9.00am - 5.30pm

Tuesday 1st Jan: 10.00am - 5.00pm