Australia-wide shipping delays have impacted chances of delivery before Christmas. We have updated our extended Christmas return policy to 60 days for orders placed before the 25th of December and 30 days for orders placed after, until the end of January.

Our Stores

Hello Customers,

Following the Victorian Government Health guidelines in respect to COVID-19, all customers that would like to enter our boutiques must be wearing a mask and scan-in using the store's QR code.

In order for staff and customers to maintain a safe distance, there are some limitations on how many people are allowed in-store at one time, please check the signage for the store you are visiting. This may result in extended wait times, if you would like to wait to enter, there will be a designated area to line up outside.


Important update for our Melbourne stores!

Trading (including late night) hours may vary due to unforeseen circumstances, please try to EMAIL the stores directly rather than call, as they may be unable to answer the phone due to serving customers in store and congested lines.

To EMAIL one of our boutiques use the links below.

We appreciate your patience during this time and thank you for your understanding

The Birkenstock Team.

Birkenstock HQ

Shop 113-115 Queens Parade, Clifton Hill, VIC 3068

T: (03) 9948 7811

Store Trading Hours

Monday - Friday: 9.30 - 17:30

Saturday: 10.00 - 17.00

Sunday: Closed (Christmas extended trading hours ended 19th December)

Public Holidays: Closed



Birkenstock Boutique St. Collins Lane

Shop 103/260 Collins Street, Melbourne, VIC 3000

T: (03) 9948 7840


Store Trading Hours

Monday - Wednesday: 10.00 - 18.00

Thursday - Friday: 10.00 - 19.00

Saturday: 10.00 - 18.00

Sunday & Public Holidays: 10.00 - 17.00




Birkenstock Boutique Doncaster

Shop 1052 Westfield Shopping Centre, Doncaster, VIC 3108

T: (03) 9948 7870


Store Trading Hours

Monday - Wednesday: 9.00 - 17.30

Thursday - Friday: 9.00 - 21.00

Saturday: 9:00 - 18.00

Sunday & Public Holidays: 10.00 - 17.00

Wed 26th Jan (Public Holiday): 10:00 - 17:00